free shipping on all EU orders over €75

Shipping & Returns

 

Free shipping on all orders over €75 (EU & UK only)

Orders will be shipped within 1 - 3 business days

Shipping rates

- The Netherlands € 4,95

- European Union (EU) € 9,95

- Europe (Non EU countries) € 14,95

- Rest of the World: € 29,95

Please note that we do not cover import or customs fees for deliveries outside the European Union

Track & Trace number will be emailed once all items are processed and ready for shipping

Local Pick-up Amsterdam

If you choose the option Local Pick-up at the shopping cart checkout your order will be available for pick-up at the designated pick-up location in Amsterdam within 24 hours after the order was placed. Once your order has been processed you will receive an email with pick-up instructions. 

Returns

Size exchanges and significantly factory defective items are accepted for exchange within 30 days from which shipment is received

We require that customers notify info@straatwaar.nl incase of any problems with merchandise within 48 hours of receipt

Items must be returned in their original packaging, in as-new condition with printed receipts

You will be responsible for paying for your own shipping costs for returning your item and shipping costs are non-refundable

Refund policy

Refunds are accepted within 30 days from which shipment is received

If you wish to return your item for a refund please contact us first at info@straatwaar.nl

Items must be returned in their original packaging, in as-new condition with printed receipts

You will be responsible for paying for your own shipping costs for returning your item and shipping costs are non-refundable

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

All sales are final. No refunds accepted, no returns honored.

Any further questions please contact us:

info@straatwaar.nl